FAQ

Orders

How do I create an account on Dealt ?

What If I have problems registering?

What if I forgot my password?

Is it necessary to have a user account to shop on Dealt ?

How can I find out the technical information of the product?

Are accessories included?

Are the accessories original?

Is it possible to order a product that is ‘Out of Stock’ or ‘Temporarily Unavailable’?

What does ‘Out of Stock’ mean?

How do I cancel the order?

Shipping

How can I track my order status and delivery?

What is the estimated delivery time of the product?

Do you ship internationally?

How do I change my shipping address after placing an order?

Is there a shipping charge?

What do I do if I have missed the delivery of my product?

Refunds & Returns

What's your refund policy for returns?

Payment

What payment methods are accepted by Dealt?

Are there any hidden charges when I shop on Dealt?